ASERT does not offer crisis services through our Resource Center. If you or someone you love is experiencing mental health distress or thoughts of suicide please call or text 988 for support.
We’ve all heard the expression, “the customer is always right.” While this is not always true, there are going to be times at a job when you need to deal with difficult customers, even if you think they may be in the wrong. This page describes why learning how to deal with difficult customers is important and how you can deal with the stress that comes along with it.
Here are a list of difficult customer behaviors you may have to deal with at work:
This information was developed by the Autism Services, Education, Resources, and Training Collaborative (ASERT). For more information, please contact ASERT at 877-231-4244 or info@PAautism.org. ASERT is funded by the Bureau of Supports for Autism and Special Populations, PA Department of Human Services.