Crisis Services
ASERT does not offer crisis services through our Resource Center. If you or someone you love is experiencing mental health distress or thoughts of suicide please call or text 988 for support.
ASERT does not offer crisis services through our Resource Center. If you or someone you love is experiencing mental health distress or thoughts of suicide please call or text 988 for support.
Whether it is preparing a resume or requesting an accommodation, it is important to know where you can find additional information to help you with the employment process. Below is information on employment that we hope will be helpful in preparing for your next step!
Change is part of everyday life. The ability to change is central to our growth as individuals. For people with autism, who often rely on predictability and routine to feel calm and safe, change can affect them differently. Adjusting to new situations may be met with anxiety, fear, or resistance. Fortunately, there are strategies you can use to ease adjustment to new situations.
Try to give advance notice about new situations, if possible. Share details about the change and how it could affect the person. Discuss the positive outcomes of the new situation or change. Use visual tools to provide predictability and structure. Examples may include:
Suggest use of calming strategies using fidgets (hand-held items that are non-intrusive and can be manipulated by the user, ranging from squeeze toys to knitting) Model positive self-talk, provide time to adjust before trying a new strategy, listen and validate the person’s experience, offer breaks when needed.
Always positively reinforce attempts to cope with change. During periods of routine, include
new or different activities into daily schedules to build stamina for change.
In every job, you will be given feedback about your performance, both positive and negative. The reason for feedback at work is to help you learn what you are doing well at your job, as well as what areas you need to improve. It can be stressful to hear feedback about yourself, especially the negatives, but it is important in learning about yourself as a worker. This resource provides some tips to help you deal with negative feedback at work.
While your first instinct may be to become angry, defensive, or upset, this is not the time to let out these emotions. Reacting negatively may make the situation worse or make your boss respond more negatively to you. Try to stay calm when you respond to the feedback.
When getting negative feedback, try to be respectful and polite. Listen to what you are being told, have good eye contact, and nod to show you are listening. You do not have to be happy about the feedback but it is important to be respectful in the moment.
If during the feedback, your boss remarks about the positives of your work, focus on that. Also, try to remember that everyone makes mistakes and has weaknesses at work. This is normal. No one is perfect, and you have the ability to get better.
Ask your boss for suggestions about how to improve. This shows that you want to do better and care about the job. If you need further explanation about your weaknesses, now is the time to ask.
When getting feedback, you may experience stress or anxiety. This is normal! Take some slow deep breaths if you are feeling overwhelmed and try to relax your body. After the feedback, you may want to take a little break to relax before returning to work.
It’s normal to want to discuss or vent about things that happen at work. When it comes to getting negative feedback, be careful about letting out your reaction at work. You should wait and discuss what happened with a trusted friend or family member outside work.
While you may be thinking that the only important part of a job is doing the job itself, the relationships you have with coworkers are also very important. You will likely spend a lot of time with coworkers, so understanding how to interact with them is a necessary skill to learn. Below are some questions and answers you may have about workplace relationships.
Yes, but this can come with challenges. Being friends with coworkers outside of work is ok, and often very common. However, you will need to remember that when you’re at work, you need to be professional and limit personal conversations to certain times and places, like lunch breaks. Also, being friends with coworkers can be hard if that friendship ends. You will still need to be able to work together even if you’re not friends anymore.
You can absolutely have “small talk” with coworkers. Good topics include the weather, weekend plans, job tasks, movies, music, sports, and other favorites. There are also inappropriate topics that should not be discussed at work, such as politics, religion, sexuality, and money. Also, using offensive language is not appropriate at work because that behavior is often thought of as unprofessional.
While chatting with coworkers is appropriate at work, it does depend on where and when these conversations are happening. Engaging in small talk when you are supposed to be working, are at a meeting, or your boss is around are not good times. However, during breaks or lunch time is perfectly okay. It is also okay to spend time with and talk with coworkers outside of work.
Becoming friends with coworkers is the same as with anyone else. You need to introduce yourself and begin getting to know them. Ask questions and find common interests. One easy conversation starter is something you already have in common – the job! Just remember to limit personal conversations to times when it is appropriate at work, such as breaks or lunch time.
It’s ok to connect with coworkers on social media. However, be careful what you post! Remember that anything you post about your personal life on social media could be seen by your coworkers. Connecting with your boss on social media should be limited.
Can help you with: Finding a reasonable accommodation to enable you to do the job you have or want
Contact:https://askjan.org/ (800)526-7234 (Voice) (877)781-9403 (TTY)
Can help you with: Information on how to maintain your benefits while working
Contact: Disability Rights Network of Pennsylvania disabilityrightspa.org
1315 Walnut Street, 5th Floor, Philadelphia, PA 19107 1-800-692-7443 Ext. 309 (voice) • 215-789-2498 (TDD)
Can help you with: Supported employment services to find and keep a job
Contact: 444 N 3rd St # 5A, Philadelphia, PA 19123 Phone: (215) 560-1900 TTY: 215-560-6144
Can help you with: Searching job listings, building a resume, networking opportunities
Contact: http://www.philaworks.org Suburban Station 1617 JFK Boulevard, 2nd Floor Philadelphia, PA 19103 Phone: 215-557-2625
Can help people with physical disabilities with: Consumer protection, family law, housing, wills, public benefits, and insurance
Contact: legalinfo@lcdphila.org
Intake: Wednesday only: 9:30am to 3:30pm call: 215-587-3350
Can help you with: Living independently in the community
Contact: 714 Market Street, Suite 100 Philadelphia, PA 19106 215-634-2000 tdd: 215-634-6630 LRinc@libertyresources.οrg
Can help you with: Building skills to find employment
Contact: 714 Market St, Suite 302, Philadelphia, PA 19106 info@lriacademy.org
215.634.2000 ext. 203
Can help you with: Employment discrimination based on disability; reasonable accommodations at work; criminal records in employment applications
Contact: jfoster@publawint.org 267-546-1313
Can help you with: Unemployment compensation, home ownership, bankruptcy, medical assistance, family law
Contact: 215-981-3800 on Tuesday or Thursday between 9:30 a.m. and 12:00 p.m.
Walk-in: Mon & Wed, 9-11:30 The Cast Iron Building,718 Arch Street, Suite 300N
Family law: call 215-981-3800 Mon & Wed, 10 – 12 (no walk-ins)
Can help you with: Work Incentives Planning Assistance, Ticket to Work
Contact: 800-692-7443 (voice) or 877-375-7139 (TDD) intake@drnpa.org
Early Reach is an outreach initiative intended to promote successful outcomes for youth with disabilities by increasing awareness of OVR services and the benefits of early career planning. The Early Reach Coordinator will reach out to youth with disabilities, their parents, local schools and community agencies that serve youth.
Parents, guardians, school personnel and community agencies may request outreach services by contacting an early reach coordinator listed below or by visiting www.dli.pa.gov. Written consent must be received from a parent or guardian before individual services can be provided to youth with disabilities under the age of 18.
Transition is the movement from school to post-school life. Youth with disabilities may require services and support in their transition to life after high school. This requires planning and coordination long before they leave the educational setting.
The Office of Vocational Rehabilitation (OVR) Counselors work closely with school personnel and agency staff to help eligible youth with disabilities secure and maintain employment and independence after transitioning from the education system. OVR services are employment-focused and based on the unique needs of each individual. Youth with disabilities who are interested in OVR services must be planning to obtain competitive employment.
The Office of Vocational Rehabilitation started early reach to increase successful outcomes for youth with disabilities by increasing awareness of OVR services, independent living skills, career planning and the role of OVR in the transition from school to adult life.
An Early Reach Coordinator is assigned to each of the 15 Office of Vocational Rehabilitation district offices in Pennsylvania to connect earlier with youth with disabilities, their parents, local schools and other community agencies. Coordinators reach out to youth with disabilities as early as age 14, so that they know more about OVR services and what to expect from vocational rehabilitation services. In addition, Coordinators are knowledgeable about the full array of services available to youth with disabilities.
Early Reach Coordinators provide informational presentations and consultations to school personnel, community agencies, youth with disabilities and families to outline the services offered by the Office of Vocational Rehabilitation. Coordinators also provide education and consultation on the benefits of early career planning and the development of independent living skills. Coordinators can assist youth with disabilities in planning and applying for OVR services, and can provide consultation and links to resources that will help youth with disabilities pursue both independence and participation in the workforce.
The Pennsylvania Office of Vocational Rehabilitation, or OVR, provides vocational rehabilitation services to help persons with disabilities prepare for, obtain, or maintain employment. OVR provides services to eligible individuals with disabilities, both directly and through a network of approved vendors. Services are provided on an individualized basis. This guide from the Pennsylvania Department of Labor and Industry explains the Office of Vocational Rehabilitation and the services it provides.
This guide will help explain vocational rehabilitation — how it works and how you can make it work for you. Your counselor will also explain vocational rehabilitation services and answer any questions that you or anyone in your family may have.
The Office of Vocational Rehabilitation (OVR) serves people who have disabilities that present a substantial impediment to employment. Services are provided to individuals to prepare for, enter into, engage in or retain employment. OVR has 21 District Offices located around the State. Our counselors work every year with thousands of persons who have physical, mental and emotional disabilities.
You should apply if:
For more information about services, call or write the OVR District Office listed on the back of this brochure that is nearest to where you live.
When you apply to OVR for help with employment, a counselor will be assigned to work with you. The counselor will meet with you face-to-face to get to know you in order to decide how OVR can best assist you to help yourself. With your written consent, your counselor will gather information about your needs, your interests, aptitudes, education, work experience, family and finances. Your counselor will arrange any needed medical examinations and testing, at no cost to you.You will be eligible for OVR services if:
You will know if you are eligible for OVR services within60 days of the date you apply for OVR services, unless
You and your counselor will work together to make informed choices regarding a cooperative plan of action to include a career goal, the services needed to assist you help yourself to get started in or maintain your career, and your responsibilities. This plan of action is called the Individualized Plan for Employment (IPE).
Deciding on your goal usually takes time. During this time you will receive information and options to assist you in developing a successful program. You will have the opportunity to consider different types of careers,your job skills, chances for employment in your local area, potential earnings, family responsibilities,training, and other matters of importance to you and your family
Your counselor wants you to pick a career, one that you will still want and at which you will still be able to work years from now. Your IPE outlines the steps you will take to obtain a job and can be changed if your needs change. You and your counselor will work together to make any necessary changes.
Some services can help you overcome or lessen your disability; others can directly help you prepare for a career. The services you receive will be arranged to meet your individual needs. Not everyone will need every service.
Support services are provided if they are necessary for you to start your career. Services may include:
It does not cost you anything to apply for services.There is no charge for diagnostic services, vocational evaluation, counseling or job placement assistance. If you are eligible for services, your counselor may ask you to provide documents about your income and expenses. Depending upon your income, you may have to contribute to the cost of OVR services. OVR cannot pay for any services you received before you applied to OVR. Even after you apply, OVR can pay only for those services approved in advance by your counselor.
That depends on your abilities, the career for which you are preparing, and on your individual needs. Most important, it depends on how much responsibility you take for helping yourself to prepare for, start or maintain a career. You can help things move along as quickly as possible if you:
This is your rehabilitation program. Don’t hesitate to ask questions about anything. You are entitled to the best service OVR can give you. Your comments,suggestions and criticisms are important.
If you are an applicant or a customer of OVR and are dissatisfied with a determination or service OVR is providing, please contact your counselor or your counselor’s supervisor to discuss your concerns. You may request a hearing before an impartial Hearing Officer. A written request for a hearing must be made within thirty (30) days. This request must be mailed to or filed with the Director, Bureau of Vocational Rehabilitation Services (BVRS), Office of Vocational Rehabilitation, 1521 North Sixth Street, Harrisburg, PA17102. An impartial Hearing Officer will be assigned to hear and decide your case. You will be given the opportunity for an informal administrative review prior to the impartial hearing. At any time during your program you may contact the Client Assistance Program for help.
The Client Assistance Program (CAP) works with you and your counselor to:
Any applicant for OVR services who wants general information or who would like CAP’s involvement during their rehabilitation program can contact CAP for assistance. If your case is about to be or already has been closed by OVR, you may ask CAP to review the case to ensure that you have received maximum benefits from OVR. To contact CAP, call this toll-free number 888-745-2357 Voice/TTY.
A perfect ending is when you have started your career. Even though you are working and your case is closed, it is possible that help can be provided if you begin to have problems with your employment or with your disability. If this happens, please contact your counselor. You may choose to end your involvement with OVR at any time, but you should let your counselor know if you make such a decision. If you do not follow through with the steps you helped to plan; are uncooperative; cannot be located; or if OVR cannot help you reach a vocational goal, your counselor may find it necessary to close your case
Yes. You may reapply at any time.
You will be treated in a manner consistent with the principles of:
You are in charge of your rehabilitation program and must be willing to help yourself. You must participate actively in setting your vocational goals and work hard to achieve them. It is very important that you talk to your counselor about your needs, your deadlines and anything else that could speed up, slow down or stop you from starting and maintaining a career.Rehabilitation will work better if you:
Your counselor understands how disabilities can get in the way of a career. It is your counselor’s responsibility to help you understand your strengths and the steps needed to overcome your substantial impediment to employment. Your counselor will help you decide on a career that builds on your strengths; give you information,provide guidance and support; and arrange for you to receive the services you need to prepare for, start and maintain a career. We hope that the information in this brochure will help you understand OVR and that it marks the beginning of a successful partnership. If you have any further questions, please ask your counselor.
When OVR does not have enough money to provide services to all eligible individuals, it is required to provide services according to an Order of Selection.Under an Order of Selection, a certain group (or groups)of individuals receive services while others are placed on an indefinite waiting list for when sufficient funds become available. OVR’s Order of Selection places all eligible individuals into one of three groups as follows:
Should you be eligible for OVR services, your counselor will inform you if OVR is on an Order of Selection and whether you will be provided services or placed on a waiting list.
OVR prohibits discrimination on the basis of race,color and national origin, sex, disability, religion, sexual orientation, ancestry, HIV/AIDS status and age. Any applicant or customer of OVR who believes he or she is being discriminated against may contact OVR at the following address:Office of Vocational Rehabilitation1521 North Sixth Street, Harrisburg, PA 17102 Telephone 717-787-5244 (Voice), 717-787-4885 (TTY),800-442-6351* (Voice), 866-830-7327* (TTY)BBVS 717-787-6176 (Voice), 800-622-2842* (Voice)
The Jobs for All On-the-Job Training, or OJT, initiative provides opportunities for qualified OVR youth customers, age 25 and under, to enter into employment. OVR recognizes there are costs associated with training an employee to learn a new job. The Jobs for All OJT provides reimbursement of a percentage of an OVR customer’s wages to absorb some of these training costs. The Jobs for All OJT allows a reimbursement of employee wages for internships and other non-permanent employment, either full-time or part-time. This may include summer youth employment, seasonal and temporary positions. Permanent employment positions are also eligible for Jobs for All OJT reimbursements for OVR youth customers.
The Office of Vocational Rehabilitation, or OVR, provides vocational rehabilitation services to help eligible people with disabilities prepare for, obtain or maintain employment.
The Jobs for All On-the-Job Training, or OJT, initiative provides opportunities for qualified OVR youth customers, age 25 and under, to enter into employment. OVR recognizes there are costs associated with training an employee to learn a new job. The Jobs for All OJT provides reimbursement of a percentage of an OVR customer’s wages to absorb some of these training costs.
In today’s job market, it is becoming more difficult for young people to obtain and acquire needed skills to compete in the 21st century job market. The Jobs for All OJT can assist employers in hiring and providing employment opportunities for OVR youth customers and in turn assist youth in building their skill sets. The key to the success of the Jobs for All OJT is flexibility with business and industry in meeting the unique needs of these youth.
The Jobs for All OJT allows a reimbursement of employee wages for internships and other non-permanent employment, either full-time or part-time. This may include summer youth employment, seasonal and temporary positions. Permanent employment positions are also eligible for Jobs for All OJT reimbursements for OVR youth customers.
OVR staff are available at no cost to provide support and resources to facilitate a successful outcome for both the business and the OVR youth customer. For permanent employment positions, OVR can provide technical support and certification of additional tax credits when employers hire qualified, job-ready OVR youth customers.
WHICH EMPLOYERS ARE ELIGIBLE?
Any employer that is able to provide on-the-job training and is in good standing with local, state and federal laws is eligible
WHAT ARE THE BENEFITS TO EMPLOYERS?
The benefits to employers include the opportunity to interview and select from pre-screened, qualified, OVR youth customers and reimbursement of an OVR customer’s wages for the duration of the agreed-upon training period. Also, the employer is providing a young person an opportunity to enrich their employ ability skills and aid them in their preparation for future employment.
WHO QUALIFIES?
Any youth customer, age 25 and younger, referred by OVR qualifies.
WHAT HAPPENS AT THE END OF THE ON-THE-JOB TRAINING PERIOD?
For OVR youth customers involved in non-permanent employment, the customer will return to their current educational program enriched with new employ ability skills. For permanent employment, if performance standards are met, the OVR youth customer will be retained as a permanent employee with the employer taking over 100 percent of wages
HOW MUCH PAPERWORK?
An OJT contract and invoices for the wage reimbursement must be signed.
WHAT IS THE DURATION OF THE TRAINING PERIOD?
The training period is agreed upon by the employer and OVR.
CWDS links businesses and individuals to Pennsylvania’s workforce development and independent living services offered through the Department of Labor & Industry, PA CareerLink®, Office of Vocational Rehabilitation (OVR), and Center for Workforce Information & Analysis (CWIA).
Bank accounts help individuals save money and pay for goods and services. Having and managing a bank account is an important step to becoming more independent. This information sheet provides general tips and information about bank accounts.
Banks are places to put your money and keep it safe. They offer different services including checking and savings accounts, debit and credit cards, loans, check cashing, and more.
A credit union is another place you can put your money and offers the same services as a bank. While anyone can open an account at a bank, to open an account at a credit union, you need to be part of a group that is allowed to join that credit union.
Before opening an account, visit different banks and credit unions to see what they offer. Check for fees you may have to pay and choose the bank and account that will best fit your needs.
A checking account lets you keep your money safe and still be able to spend it. Checking accounts let you pay for things without using cash, instead you can pay with a check or debit card.
Opening a checking account allows you to keep money safe while still being able to spend it. Checking accounts allow you to pay using debit cards or checks, get cash from automated teller machines (ATM), pay bills online, get access to loans, or cash checks from other people.
A savings account is for money you want to save. Savings accounts keep the money you are saving separate from the money you need to spend now.
Savings accounts help you save money for emergencies or financial goals, keep your money safe, keep money separate from the money you spend, and earn extra money through savings accounts that offer interest.
Putting money into an account is called a “deposit.” You deposit money into an account by:
Some banks charge fees for certain services or types of accounts. It’s important to know the rules for different accounts, and what you need to do in order to avoid fees. Most banks require a minimum balance and if it goes below, you will pay a fee. You may also have to pay a fee if you spend more money than you have in your account. If you use another bank’s ATM to get money you may also have to pay a fee.
Job interviews can be intimidating. This video provides tips on ways to handle your nerves during the interview and how to have a successful outcome.
Name | Description | Type | File |
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Adjusting to New Situations | Change is part of everyday life. The ability to change is central to our growth as individuals. For people with autism, who often rely on predictability and routine to feel calm and safe, change can affect them differently. Adjusting to new situations may be met with anxiety, fear, or resistance. Fortunately, there are strategies you can use to ease adjustment to new situations. | Download file: Adjusting to New Situations | |
Getting Feedback at Work | In every job, you will be given feedback about your performance, both positive and negative. The reason for feedback at work is to help you learn what you are doing well at your job, as well as what areas you need to improve. It can be stressful to hear feedback about yourself, especially the negatives, but it is important in learning about yourself as a worker. This resource provides some tips to help you deal with negative feedback at work. | Download file: Getting Feedback at Work | |
Workplace Relationships | While you may be thinking that the only important part of a job is doing the job itself, the relationships you have with coworkers are also very important. You will likely spend a lot of time with coworkers, so understanding how to interact with them is a necessary skill to learn. Below are some questions and answers you may have about workplace relationships. | Download file: Workplace Relationships | |
Employment Resources for People with Disabilities | This resource from the Public Interest Law Center Of Philadelphia (PILCOP) provides a list of employment resources for Pennsylvanians with disabilities. | Download file: Employment Resources for People with Disabilities | |
OVR Early Reach Program | Early Reach is an outreach initiative intended to promote successful outcomes for youth with disabilities by increasing awareness of OVR services and the benefits of early career planning. The Early Reach Coordinator will reach out to youth with disabilities, their parents, local schools and community agencies that serve youth. | Download file: OVR Early Reach Program | |
Office of Vocational Rehabilitation Handbook | The Pennsylvania Office of Vocational Rehabilitation, or OVR, provides vocational rehabilitation services to help persons with disabilities prepare for, obtain, or maintain employment. OVR provides services to eligible individuals with disabilities, both directly and through a network of approved vendors. Services are provided on an individualized basis. This guide from the Pennsylvania Department of Labor and Industry explains the Office of Vocational Rehabilitation and the services it provides. | Download file: Office of Vocational Rehabilitation Handbook | |
Office of Vocational Rehabilitation Jobs For All | The Jobs for All On-the-Job Training, or OJT, initiative provides opportunities for qualified OVR youth customers, age 25 and under, to enter into employment. OVR recognizes there are costs associated with training an employee to learn a new job. The Jobs for All OJT provides reimbursement of a percentage of an OVR customer’s wages to absorb some of these training costs. The Jobs for All OJT allows a reimbursement of employee wages for internships and other non-permanent employment, either full-time or part-time. This may include summer youth employment, seasonal and temporary positions. Permanent employment positions are also eligible for Jobs for All OJT reimbursements for OVR youth customers. | Download file: Office of Vocational Rehabilitation Jobs For All | |
What to Know About Bank Accounts | Bank accounts help individuals save money and pay for goods and services. Having and managing a bank account is an important step to becoming more independent. This information sheet provides general tips and information about bank accounts. | Download file: What to Know About Bank Accounts | |
How to Create a Resume | A resume is a document used by job seekers to highlight their skills, accomplishments, education and work experiences. It is given to potential employers and is the first impression you make. This resource provides tips and information on how to create a resume. | Download file: How to Create a Resume | |
Applying For a Job | This resource, developed by ASERT for ASDNext, provides tips and suggestions to prepare for the job application process. | Download file: Applying For a Job | |
Employment Myths & Facts | ASERT Employment Resource Collection - This is a collection of resources focused on employment, aimed at helping individuals on the spectrum find, and keep jobs. | Download file: Employment Myths & Facts |
This information was developed by the Autism Services, Education, Resources, and Training Collaborative (ASERT). For more information, please contact ASERT at 877-231-4244 or info@PAautism.org. ASERT is funded by the Bureau of Supports for Autism and Special Populations, PA Department of Human Services.