Crisis Services
ASERT does not offer crisis services through our Resource Center. If you or someone you love is experiencing mental health distress or thoughts of suicide please call or text 988 for support.
Health Insurance Helplines
Who Can Help Me Apply for and Navigate the Health Insurance Process?
Overview
This is a list of organizations that can help you if you’re looking for health insurance, including Medicaid. These organizations can help you with the process and answer your questions. Some of the organizations can even help you apply!
Children First PA (formerly PCCY)
Contact
childrenfirstpa.org
215-563-5848 ext 17
Location/Hours
Mon-Fri 9a-5p
appts available outside of these hours
Phone: statewide
Services Offered
Applying for health insurance (Medicaid and CHIP) for your child, submitting documents and helping to resolve insurance problems. Referrals to behavioral health, vision and dental providers. Training on public health insurance options.
Languages
Interpreters available in any language
Can Enroll You in Medicaid: Yes
For Children: Yes
For Adults: No
Pennsylvania Health Access Network (PHAN)
*Contact* website doesn’t work
pahealthaccess.org
877-570-3624
Location/Hours
Mon-Fri 9a-9:30p
Phone: statewide
In-person: Southeastern PA and some Southwestern PA; call for more info
Services Offered
Applying for health insurance (Medicaid, MAWD, CHIP, dual Medicare/Medicaid, and through
Healthcare.gov), submitting documents, renewals, and teaching how to use health insurance. PHAN can also help with service denials and appeals for people who are insured.
Languages
English and Spanish
Can Enroll You in Medicaid: Yes
For Children: Yes
For Adults: Yes
Benefits Data Trust (BDT)
Contact
bdtrust.org/get-help
800-528-9594
Location/Hours
Hours vary by location
Phone: statewide
In-person: visit website for locations
Services Offered
Screening for several different benefits (including Medicaid) and applying for health insurance (Medicaid).
Languages
Interpreters available in any language
Can Enroll You in Medicaid: Yes
For Children: No
For Adults: Yes
BenePhilly (partner with BDT)
Contact
https://www.phila.gov/programs/benephilly/
844-848-4376
Location/Hours
Mon-Fri 9a-5p
In-person: Multiple locations in Philadelphia
Services Offered
BenePhilly offers free one-on-one enrollment support to help Philadelphia residents apply for over 20 public benefits. Trained counselors assist with completing applications, organizing key documents, and tracking their applications’ status.
Languages
170+ languages supported over the phone
Can Enroll You in Medicaid: Yes
For Children: Yes
For Adults: Yes
Pennsylvania Health Law Project
Contact
https://www.phlp.org/en/contact
800-274-3258
Location/Hours
Mon, Wed, Fri 8a-9p
Phone: statewide
Services Offered
Assisting with questions about publicly-funded health insurance (Medicaid, Medicare, and CHIP) and private coverage of autism services under Act 62. PA Health Law Project can also explain the process for applying for Medicaid under PH-95.
Languages
Phone based interpretation for any language
Can Enroll You in Medicaid: No
For Children: Yes
For Adults: Yes
Pennie
Contact
Location/Hours
Mon-Fri 8a-6p
In-person: Multiple locations in Pennsylvania
Services Offered
Individuals and families in PA can shop online for health insurance, and check if you qualify for financial assistance to help reduce the cost of coverage and care.
Languages
Multiple languages available
Can Enroll You in Medicaid: No
For Children: Yes
For Adults: Yes
This information was developed by the Autism Services, Education, Resources, and Training Collaborative (ASERT). For more information, please contact ASERT at 877-231-4244 or info@PAautism.org. ASERT is funded by the Bureau of Supports for Autism and Special Populations, PA Department of Human Services.