Tips and Guidelines for Using Mass Transit for Individuals with Autism

• If you are riding the bus in the dark, be sure to wear light or bright colored clothing and/or signal the driver with a lighted device so he sees there is someone to pick up at the stop.
• The number of the bus and the destination of the bus are often listed above the windshield. Some numbered buses, for example, have two different ending destinations. Be sure you know which bus you need. You can also check with the driver before getting on to be sure you are on the right bus.
• Get on the bus in the order of who was waiting at the bus stop the longest. Be sure to use the door nearest the driver, and not the rear door.
• Have your ticket or payment ready when you get on the bus. Most buses will only accept exact change, so if you are paying in cash, be sure you know how much is needed before getting on the bus.
• If you are going to transfer from one bus to another bus, tell the driver when you get on. If you do not have a bus pass, you may need to pay a transfer fee and get a special ticket to use for the second bus. This is cheaper than paying full price for the second bus.
• Know the order of stops, and about how long it should take to get to your destination, so that you are ready to get off at your stop when the bus gets there. You can also ask the driver what time you will reach your stop.
• Pull the cord or push the stop button about a block before the stop you need to get off the bus. Otherwise, if there is no one waiting to get on the bus, the driver may continue driving past your stop.
• Buses tend to be busy at times. If you are unable to get a seat, use the hand grips and poles to keep your balance and avoid falling onto people.
• Most bus companies have websites that you can use to plan your trip so you can estimate the cost, length of trip, and any transfers.
• Buses are also a great way to travel longer distances between cities as well. Visit
  www.greyhound.com or www.peterpanbus.com for more information about planning a long-distance bus trip.

• Many subway lines have websites that allow you to plan your trip and sometimes purchase fare cards ahead of time. This can be a good way to be prepared ahead of time and reduce the stress of having to figure out fares and routes in a busy or unfamiliar subway station.
• Know the order of stops and about how long it should take to get to your destination so that you are ready to get off at your stop when the subway gets there.
• The subway doors will not wait for you. They are unmanned and will open and close on a timer regardless of whether you have gathered your things to exit yet or not.
• Let people get off the subway before you get on. Make sure you are completely inside the subway car and are not preventing the doors from closing and delaying the train.
• Middle subway cars and the cars closest to the exits to the subway tend to be the most full. If you are uncomfortable with a full car, try to enter a car further from these points.
• If you find a car is too full and you are not in a hurry, step back and wait for the next train. The next one may not be as full.
• Subways tend to be busy at times. If you are unable to get a seat, use the hand grips and poles to keep your balance and avoid falling onto people.
• For specific information about subway systems in Pennsylvania, visit:
  https://www5.septa.org/travel/maps/ (Philadelphia area)
  http://www.portauthority.org/paac/default.aspx (Pittsburgh area)

Traditional Taxi Cabs

• You can wave a taxi down in bigger cities (like Philadelphia) from the street. Taxis that are available have a lit sign on the roof.
• You can also call ahead for a taxi and let them know what time you need to be picked up. Be sure to know the address of the place that you would like the driver to pick you up.
• Know the exact address of the place you would like the driver to take you.
• Make sure you have enough money to pay for the fare and tip. Most taxis accept credit cards, but some do not.

Uber and Lyft

• These services are similar to traditional taxis but allow individuals with smartphones to submit trip requests through specific Uber and Lyft apps.
• Drivers use their own vehicles as opposed to taxi cabs, but prices are similar to that of traditional cab fare. During rush hour or bad weather, prices may increase.
• There is no money directly exchanged for the service; rather, all transactions are handled through the apps.
• For more information about Uber and Lyft, visit their websites at:
  www.uber.com
  www.lyft.com

• Many train lines have websites that allow you to plan your trip and sometimes purchase fare cards ahead of time. This can be a good way to be prepared ahead of time and reduce the stress of having to figure out fares and routes in a busy or unfamiliar train station.
• Many trains have a Quiet Car. The lights in this car are not as bright as the rest of the train. You may not talk on a cell phone or to other passengers at all in the Quiet Car. Be sure to pay attention to see if you are seated in the Quiet Car.
• You may need to show your ticket to staff at the train station before you are allowed to get on the train. You will also need to show it again once you are seated. Get your ticket out once you are seated and keep it ready to hand to the conductor when he/she comes around. If your ticket is on your phone, be sure to have the screen with your ticket open.
• Know the order of stops, and about how long it should take to get to your destination, so that you are ready to get off at your stop when the train gets there. The train stops for varying amounts of time depending on its schedule. It may have stopped for 5 minutes at the last stop but might only stop for 1 minute at your stop. You can also ask the conductor to let you know when your stop is next.
• If you use the restroom on board the train, make sure you lock the door once inside.
• For additional information, visit:

www.amtrak.com
www.portauthority.org/trip-planner/
www.septa.org

American Public Transportation Association

Pennsylvania Public Utility Commission