Crisis Services
ASERT does not offer crisis services through our Resource Center. If you or someone you love is experiencing mental health distress or thoughts of suicide please call or text 988 for support.
ASERT does not offer crisis services through our Resource Center. If you or someone you love is experiencing mental health distress or thoughts of suicide please call or text 988 for support.
Trauma may happen for things like:
Trauma may happen directly to people. An example of direct trauma is someone having an accident. If a person sees something happen to someone else it may cause trauma. An example of this is seeing someone have an accident. Hearing about trauma happening to someone else may cause trauma for the person hearing about it.
An example is if someone tells a person details about an accident that happened.
Sometimes trauma may happen at work. An example of this is a police officer or firefighter.
Some people are affected by trauma as soon as the event happens. Some people may not feel the affects of trauma for days, weeks, or months. Some people are affected immediately by trauma and can continue to be effected for days, weeks, or months.
Trauma can affect many different areas of a person’s life.
Some of areas that can be affected are:
This resource, part of the Be Safe resource collection focused on the prevention of sexual abuse and assault, provides information in a visual format on what is trauma.
View ResourceTrauma and traumatic events can happen in many different ways. Below are some definitions and examples of how trauma can happen.
This resource visually explains how trauma can affect sleep.
View ResourcePeople are affected by and deal with trauma in different ways. People may go through the same trauma but respond in different ways. Some people may show signs of traumatic stress and others may have few or no signs.
People may respond to trauma in different ways depending on how old they are. Children who go through a traumatic event may wet the bed, become more attached to a parent or person who cares for them, or act out the traumatic event when they play.
Older teens may act rudely, be disrespectful, or make unhealthy choices. Adults might become angry, avoid others, or act out aggressively towards themselves or others.
Trauma can be experienced when:
Post-traumatic stress disorder, or PTSD, is diagnosis given to someone who experiences trauma and develops symptoms that make it difficult to function in their daily lives.
Trauma affects everyone differently. Not everyone that experiences trauma will be diagnosed with PTSD.
If you experience a traumatic event, you could have all, some, or none of the symptoms of PTSD.
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The survival circuit is how our bodies and brains respond to threats around us. Trauma can change how the survival circuit works in our brain.
When your brain thinks there is a threat it will send signals to your body to react to help keep you safe. This can happen when it is a real danger or if you think there is a danger but there is not.
There are different ways your body can react when your brain thinks there is a threat.
These are sometimes called the “Four F’s”.
Resilience can be explained in many different ways. It can also mean different things. Everyone has resilience!
When we talk about resilience, we are talking about staying calm and in control when faced with a challenge.
Resilience is important because it gives people a way to understand trauma and get through tough times.
Being resilient means that you are strong enough to be able to:
People with less resilience may use unhealthy ways to overcome tough times.
This resource, developed by ASERT, provides a visual explanation of what resilience means.
View ResourceResilience can be explained in many different ways. It can also mean different things. Everyone has resilience!
When we talk about resilience, we are talking about staying calm and in control when faced with a challenge.
Resilience is important because it gives people a way to understand trauma and get through tough times.
Being resilient means that you are strong enough to be able to:
People with less resilience may use unhealthy ways to overcome tough times.
Resilience is important because it helps people deal with the bad things that happen to them. This means that people are strong enough to recover from difficult situations.
Example: Trauma, illness, disaster, job loss, a loved one’s death, or the COVID-19 pandemic, etc.
It allows us to manage things in a healthy way and get back on the same path we were on before. Dealing with hard things can mess up our routines, mental or physical health, self-image, relationships, and many other things in our lives. If we’re resilient, we can keep getting better.
People with less resilience may use unhealthy ways to overcome tough times. This can often lead to more issues later. It can also make it difficult to fully recover from the thing that happened in the first place.
This resource visually explains the concept of the Resilient Zone and managing emotions.
View ResourceThe Resilient Zone is when we are in a place to be able manage our feelings and thoughts. The Resilient Zone can also be called the “OK” Zone.
Below is a picture to help explain the Resilient or “OK” Zone. The curved red line is our thoughts and emotions. The straight blue line is the edge of the Resilient or “OK” zone.
If we are able to keep our thoughts and emotions inside the blue lines, we say we are “in the Resilient or “OK” Zone”.
We are able to have many different thoughts and emotions. When we are in the Resilient zone or “OK” Zone we can be sad, mad, happy, calm, worried, or distressed. We are able to manage the thoughts and feelings that we have when we are in the Resilient or “OK” Zone.
Sometimes things in our life can move us out of our Resilient Zone or “OK” Zone. When we are moved out of this zone it can make it harder for us to cope or do things in our life. We may react without thinking first. We may also do things that are harmful to ourselves or others.
Below is a picture showing what it might look like if someone moves out of their resilient zone. The green line is where the person is in their Resilient or “OK” Zone. The red lightning bolt is a stressful event in their life. The blue lines are the edges of their resilient zone.
We can learn ways to make our Resilient Zone or “OK” Zone bigger. The bigger our zone is, the more resilient we are. If the person above is able to build their resilience and make their Resilient or “OK” Zone bigger, they are able to handle stressful events and stay in their zone. Below is a picture of the same person as above who was able to make their zone bigger.
The Resilient Zone is also known as our “OK Zone.” This zone is where we feel “OK” and can manage our thoughts and feelings. It is a state of well-being.
Parts of the Resilient Zone
It is easy to get stuck inside one of these zones which can make it hard to concentrate.
We can be sad, mad, happy, calm, worried, and/or distressed in this zone all at once while still being able to manage it all. Our emotions simply exist in the Resilient Zone, there is no right or wrong way to feel.
We may experience many different emotions whether they’re positive or negative without overacting. These emotions are present but they are easy to deal with, even easy to ignore.
Our emotions may become unpredictable. They are overwhelming and hard to manage no matter what we’re feeling. We are not able to react well.
There are certain things like traumatic and stressful events or reminders that can bump us out of our “Ok Zone.”
Being bumped out of the Resilient Zone can make it harder to deal with things and to express ourselves. Outside of this zone, we may act without thinking or even harm ourselves or others. Managing our feelings becomes difficult.
Widening your Resilient Zone is extremely important because it allows us to feel and
experience more while still being okay. The wider our zone, the more space there is for our thoughts, feelings, and reactions.
We become more resilient when we widen our zone. It gets harder to move outside of the zone and overact, and easier to stay OK longer.
People who are trauma-informed understand that trauma can affect individuals in many different ways.
You learn that people are suffering whether you know the exact reason or not but still try to understand it. This is why it’s important to look for signs in individual’s behavior that might be the result of a traumatic experience.
Someone who is trauma-informed would never ask someone “what is wrong with you.” Rather they would ask “what happened to you?” These individuals understand that you cannot blame a victim and that a person’s trauma is not their own fault.
Trauma-informed care providers need to know what their patients have been through and how it has affected them. This will allow them to provide the specific type of care they think is best for every individual they see.
This type of care helps people recover and heal. They allow individuals to find new purposes and live full, meaningful lives even after having experienced
trauma.
The better care individuals receive, the more resilient they will become.
Being resilient means having the ability to “bounce back” when something bad happens.
Individuals can learn new resilience skills that allow them to deal with issues in healthy ways. As well as find ways to lessen their suffering.
Being resilience-informed also means being aware that anyone could be dealing with trauma. They would never ask “what is wrong with you” or “what did you do to cause this bad thing to happen.” Rather, they would ask individuals “what is right with you?” and “what are your strengths?”
Resilience-Informed therapy often goes along with trauma-informed care. This is a type of therapy that allows individuals to work through their trauma. It also helps them build up more resilience and learn new skills.
Staying in your Resilient Zone or “OK” Zone helps you to keep working on your goals. But how do you know where you are in your Resilient or “OK” zone? And what can you do if you are moved out of your zone?
It will take time and practice to learn how to use these skills to become more resilient. The more you practice using these skills, the wider your resilient zone will become and the more you will be able to manage stress and challenges.
These skills can be used alone or together to help you stay in or get back into your resilient zone. These are the different resilience skills:
This resource visually explains Tracking, a technique used to pay closer attention to thoughts and feelings.
View ResourceTracking is a way to help you stay in or get back to your “Resilient Zone” or “OK Zone.” When you use tracking you pay attention to what is happening with your mind and body. We sometimes call these thoughts and feelings in our mind and body “sensations”.
There are many ways the brain takes in information. One way is through our senses. These are called sensations. Some senses are sight, sound, smell, taste, and touch. You can pay attention to other sensations like breathing, your heartbeat, and how your stomach feels.
Having the right words to talk about what you are thinking and feeling is important. Here are some sensation words that may help you talk about what you are paying
attention to inside your body:
You may feel different ways in your body because of what you experience, your thoughts, and your feelings.
When you track how your body and mind feel, you can pay attention to when those feelings are bad.
Bad feelings may be telling you that you are moving to the edge or even outside of your Resilient or OK zone. You can then use your resilience skills to help you stay in your Resilient or OK zone. Feelings that are usual or good let you know that you are in your Resilient or OK zone.
You can choose what to pay attention to in your body when you learn the difference between good and bad feelings.
Paying attention to good feelings in your body may help you stay in your Resilient or OK zone and feel better.
Tracking is when you pay attention to what is happening with your mind and body. Tracking can help you pay attention to good feelings in your mind or body to help you stay in your OK or “resilient zone”.
It may be hard to pay attention to what is going on with your mind and body. Talking to people you trust about these “feelings” is important. They may be able to help you learn to pay attention to good and bad feelings.
Practice describing how you feel and what you sense by speaking up and telling others.
Asking yourself questions can also help you pay attention to what you are feeling. Some questions may be things like:
Tracking is when you notice what is happening inside your mind and body. It is one of the skills that can help you get back to your Resilient Zone or “OK” Zone.
Let’s look at an example of the thoughts and feelings someone might have if they are practicing tracking. In this picture, Jack and Jill are having a picnic at the park after a bike ride. What kinds of sensations could they notice?
Jack and Jill have noticed these sensations during their picnic:
Picnic basket
Food
Sweet Apple
Sandwich
Flowers
Grass
Soft Blanket
Cool Breeze
Wind Blowing
Birds Chirping
Tracking is paying attention to the sensations within your body. The five main senses are what you see, hear, touch, smell and taste. Practicing tracking can help you learn more about your body and your body’s sensations. All of this practice can help you to stay in your Resilient or “OK” Zone.
This social story explains the concept of Resourcing to use people, places, things, and ideas to feel better.
View ResourceResourcing is a resilience skill that uses people, places, things, and ideas to help you feel better.
Resourcing can help you stay in your Resilient or “OK” zone. It can also help you get back into your Resilient or “OK” zone if you have been bumped out.
Resourcing uses things you like to help you feel better. These things are called resources.
Resources Can Be Things Like:
It may be easier to have the resource there with you, but this isn’t always possible. When you cannot have the resource with you, thinking about it can be just as helpful. When you are using the skill of resourcing, pay attention to the details of your resource. This is called RESOURCE INTENSIFICATION.
If you have the resource with you, use your senses to pay attention to how the resource looks, smells, or feels. If it’s a picture of a person or place, pay attention to the details of the picture.
If you are thinking about your resource, imagine what it looks like, how it feels, what it smells like, what it sounds like, and how it makes you feel.
When you are using the skill of resourcing, try to pay attention to at least three details about your resource.
After you have spent some time thinking about your resource, try to notice parts of your body that feel calmer or even “okay.”
Pay attention to your breathing, heart rate and muscles. After thinking about your resource your breathing and heart rate may slow down, and your muscles may feel more relaxed.
Resourcing is the name of a skill that includes resources. Resources can be anything that helps a person to feel better. They can be a person, place, thing, idea or, anything else that helps them feel better.
Jack is telling Jill about how he learned to take pictures with his mom. Jill asks him questions about his mom and the things he likes about
taking pictures.
Jack says that he enjoys taking pictures with her outside and the time they spend together. He says she is funny and makes him laugh. Jack
smiles as he tells Jill about his mom.
Jack’s mom is a resource for him. Even when he is not with her, he can think of her and it can help him feel better.
Jack can practice resource intensification by trying to remember specific details about his mom.
Example: Someone might choose an old teddy bear as their favorite resource.
Example: The teddy bear might be big, soft, fuzzy, and light brown with black eyes.
Example: Shoulders and chest may start to relax.
This resource provides a visual explanation of Grounding, which is paying attention to the environment to help improve emotions and stay calm.
View ResourceGrounding is a way of focusing on things that are happening right now. One of the simplest ways to do this is to pay attention to the sensations in your body. You can then use that information to help your body get into more comfortable positions.
Grounding is a way of focusing on things that are happening right now. One of the simplest ways to do this is to pay attention to the sensations in your body. You can then use that information to help your body get into more comfortable positions.
Practice Activity 1:
Find ways of paying attention to your body’s senses. Which of these things do you like the most? When you find a sensation that is comfortable or calming, try to focus on it for a little longer.
Practice Activity 2:
This resource visually explains Gesturing, which is using movements to help improve mood.
View ResourceThis social story helps explain the idea of Shift and Stay, which helps change thoughts to stay in the Resilient Zone.
View ResourceShift and Stay is a skill you can use to change your thoughts and get back into your resilient zone.
In order to shift and stay, you have to use the other skills; tracking, resourcing, grounding and gesturing along with it. Using these other skills first helps you find more comfortable thoughts. Let’s refresh!
If you are thinking about something uncomfortable or difficult, SHIFT those bad thoughts to good ones. Find something that is “okay” or happy to think about. You may need to practice using the other resilient skills to find thoughts that are calmer, more comfortable, or more peaceful.
After that, STAY focused on those good thoughts. Do this until you feel better and are ready to move onto something else.
It is okay if the skill does not work the first time you try it. Sometimes people need to try out several skills before they feel calm. Sometimes people need to practice the skills a few times before they feel calm. The important thing is to keep using them until you are back in your resilient zone.
Shift and Stay is a resilient skill that needs the other skills (tracking, resourcing, grounding, and gesturing) to work.
SHIFT your bad thoughts to good ones. Use the other skills to find something that makes you feel happy, calm, or relaxed. STAY focused on these good thoughts.
Practicing this skill is helpful because you can use it when you are faced with challenges to get back into your resilient zone. It also lets you practice the other skills at the same time!
Practice using each of these skills to SHIFT your focus to something “okay” or pleasant, and then see if you can STAY with those thoughts for at least two minutes.
TRACKING: Write down the sensations you notice around you right now (what can you see, hear, smell,
feel, or taste).
RESOURCING: Find a resource (example: stuffed animal). Write down details about the resource.
GROUNDING: Look back at the sensations you wrote down for tracking. Focus on anything that feels bad or uncomfortable right now. Move your body around until you change how you feel and you’re comfortable.
GESTURING: Think of gestures that make you feel better. Do these physical movements until you start to feel different or better.
After you go through this activity, take a minute to think how each skill made you feel. Which skill was the most helpful? Keep practicing the skills so you can have better control over your thoughts and your body.
This resource visually explains the skill called Help Now, which uses strategies to help calm down.
View ResourceHelp Now: is a skill you can use when you feel overwhelmed. When you are faced with a lot of challenges, it can be hard to stay in your resilient or “OK” zone.
Usually when you are bumped out of your zone you can use the other skills to get back into your zone. Sometimes you may get so overwhelmed that the other skills don’t work well enough and you get stuck outside of your zone.
When you get stuck outside of your zone, you can use Help Now! to move you back into your resilient or “OK” zone.
The Help Now! skill is made up of many different strategies. The skills in “Help Now!” focus on your body instead of your thoughts. As your body relaxes, you can keep using the skill or switch to one of the other resilience skills.
Pay attention to how your body feels before and after using them to see what might work best for you. You may need to try more than one.
Help Now is a skill you can use when you feel overwhelmed and can’t get back into your resilient or “OK” zone.
This skill is made up of many different strategies. The skills in Help Now! focus on your body instead of your thoughts. As your body relaxes, you can keep using this skill or switch to one of the other resilience skills. Try out some of these Help Now! skills for yourself. Pay attention to how your body feels before, during, and after using each skills. Some of these may work better for you than others. Try them out at different times to see which you like best. Put a check mark beside the skills that work best for you.
Do each of these slowly and pay attention to how your muscles feel when you stretch them.
Pay attention to how your feet feel when they make contact with the ground.
Pay attention to how the muscles in your arms feel when you push against the wall.
Notice how your heart rate and breathing changes. Pay attention to how your legs and feet feel.
Pay attention to how the cold water feels in your mouth. Is there a difference if you take small sips or long, big swallows?
Pay attention to the flow of the water over your hands and between your fingers. Pay attention to the temperature of the water.
Go through the colors in the rainbow and find something that is red, orange, yellow, green, blue, and purple. Pay attention to the details of each of the items.
Take deep breaths and slowly count backwards from 20 to 1.
This resource explains the resilience skills of Tracking, Resourcing, Gesturing, Grounding, Shift and Stay, and Help Now.
View ResourceA mental health crisis means that a person’s feelings or problems are so strong that they cannot do what they need to do that day.
A mental health crisis may also mean that the person is at risk of hurting themselves or others.
These are some common signs that the person you support may be having a mental health crisis:
Sometimes a crisis will only last a few minutes.
Sometimes a crisis can last for days or months.
It depends on how quickly the person is able to get help and the type of coping skills they have.
If a person is able to widen their resilient or “OK” zone they may be able to recover from a mental health crisis more quickly.
 
It is helpful to plan how to handle a crisis before it happens.
Having a plan can help you to get through a mental health crisis more easily or even prevent a crisis from happening.
Your plan should include:
A mental health professional can help you create a mental health crisis plan. They can also help you to learn and practice skills for managing your emotions.
I can use one of my skills to be resilient. Some of the skills that might help me are the Help Now! skills and the Grounding Skill.
I can focus on each of my senses just like I did when I was doing the Tracking Skill. When I use the Grounding Skill , I can stay focused on senses that feel comfortable or okay until I start to feel calm again.
I can use one of my skills to be resilient. Some of the skills that might help me are the Resourcing and the Gesturing Skill.
People that help me feel calm/better: ________________________________
Places that help me feel calm/better: _________________________________
Things that help me feel calm/better: ________________________________
Memories that help me feel calm/better: ______________________________
I practice the Shift and Stay skill. I can use my other skills to shift my thoughts onto an okay or comfortable thought. Then I can try to stay with the thought by focusing on some extra details.
This resource visually explains negative emotions that can happen and how to return to the "OK" Zone.
View ResourceThis resource visually explains negative feelings in your body and how to return to the "OK" Zone.
View ResourceThis social story provides information about how to recognize when you are feeling down and recommendations about what you can do to feel better.
View ResourceName | Description | Type | File |
---|---|---|---|
Types of Trauma | Trauma and traumatic events can happen in many different ways. Below are some definitions and examples of how trauma can happen. | Download file: Types of Trauma | |
What is Trauma | Trauma is an event that occurs and may affect people in different ways. This article discusses how trauma can happen and its impacts. | Download file: What is Trauma | |
How Trauma Looks | People may go through the same trauma but respond in different ways. Some people may show signs of traumatic stress and others may have few or no signs. | Download file: How Trauma Looks | |
Traumatic Stress | Post-traumatic stress disorder, or PTSD, is diagnosis given to someone who experiences trauma and develops symptoms that make it difficult to function in their daily lives. | Download file: Traumatic Stress | |
Survival Circuit | The survival circuit is how our bodies and brains respond to threats around us. Our brains are made to respond this way to help us survive threats and stress. | Download file: Survival Circuit | |
PTSD and the Survival Circuit | The survival circuit is how our bodies and brains respond to threats around us. Trauma can change how the survival circuit works in our brain. | Download file: PTSD and the Survival Circuit | |
The Four "F"s | There are different ways your body can react when your brain thinks there is a threat. These are sometimes called the "Four F's." | Download file: The Four "F"s | |
Introduction to Resilience Self Advocates | Resilience can be explained in many different ways. It can also mean different things. Everyone has resilience! | Download file: Introduction to Resilience Self Advocates | |
Introduction to Resilience. | Resilience can be explained in many different ways. It can also mean different things. Everyone has resilience! | Download file: Introduction to Resilience. | |
Why Resilience is Important. | Resilience allows individuals to be flexible when something happens. They can think about what happened to them and learn to how to change, respond, and heal. | Download file: Why Resilience is Important. | |
Resilient Zone | The Resilient Zone is when we are in a place to be able manage our feelings and thoughts. The Resilient Zone can also be called the "OK" Zone | Download file: Resilient Zone | |
Emotions inside and out the Resilient Zone. | The Resilient Zone is also known as our “OK Zone.” This zone is where we feel “OK” and can manage our thoughts and feelings. It is a state of well-being. | Download file: Emotions inside and out the Resilient Zone. | |
Trauma Informed and Resilience Informed. | People who are trauma-informed understand that trauma can affect individuals in many different ways. | Download file: Trauma Informed and Resilience Informed. | |
Introduction to Resilience Skills | Staying in your Resilient Zone or “OK” Zone helps you to keep working on your goals. But how do you know where you are in your Resilient or “OK” zone? | Download file: Introduction to Resilience Skills | |
What is Tracking? | Tracking is a way to help you stay in or get back to your “Resilient Zone” or “OK Zone.” When you use tracking you pay attention to what is happening with your mind and body | Download file: What is Tracking? | |
Why is Tracking Important | When you track how your body and mind feel, you can pay attention to when those feelings are bad. | Download file: Why is Tracking Important | |
Learning How to Track | It may be hard to pay attention to what is going on with your mind and body. Talking to people you trust about these “feelings” is important. They may be able to help you learn to pay attention to good and bad feelings. | Download file: Learning How to Track | |
Tracking Practice | Tracking is when you notice what is happening inside your mind and body. It is one of the skills that can help you get back to your Resilient Zone or “OK" Zone. | Download file: Tracking Practice | |
What is Resourcing | Resourcing is a resilience skill that uses people, places, things, and ideas to help you feel better. | Download file: What is Resourcing | |
Resourcing Practice | Resourcing is the name of a skill that includes resources. Resources can be anything that helps a person to feel better. They can be a person, place, thing, idea or, anything else that helps them feel better. | Download file: Resourcing Practice | |
What is Grounding? | Grounding is a way of focusing on things that are happening right now. One of the simplest ways to do this is to pay attention to the sensations in your body. | Download file: What is Grounding? | |
Grounding Practice Sheet | Grounding is a way of focusing on things that are happening right now. One of the simplest ways to do this is to pay attention to the sensations in your body. | Download file: Grounding Practice Sheet | |
What is Gesturing | Gestures can be movements to show what we are thinking or feeling. Gestures can show when we feel angry, happy, sad, and other feelings. | Download file: What is Gesturing | |
Gesturing Practice | It is helpful to practice gesturing so that when you are faced with challenges you can easily use them to help you stay in your resilient or “OK” zone. | Download file: Gesturing Practice | |
What is Shift and Stay? | Shift and Stay is a skill you can use to change your thoughts and get back into your resilient zone. | Download file: What is Shift and Stay? | |
Practice Shift and Stay | SHIFT your bad thoughts to good ones. Use the other skills to find something that makes you feel happy, calm, or relaxed. STAY focused on these good thoughts. | Download file: Practice Shift and Stay | |
What is Help Now? | Help Now is a skill you can use when you feel overwhelmed. When you are faced with a lot of challenges, it can be hard to stay in your resilient or “OK” zone. | Download file: What is Help Now? | |
Help Now Practice. | This skill is made up of many different strategies. The skills in Help Now! focus on your body instead of your thoughts. | Download file: Help Now Practice. | |
Resilience Skills Overview | This resource provides an overview of what Resilience Skills are and provides some examples. | Download file: Resilience Skills Overview | |
Recognizing a Mental Health Crisis | A mental health crisis means that a person’s feelings or problems are so strong that they cannot do what they need to do that day. | Download file: Recognizing a Mental Health Crisis | |
Managing a Mental Health Crisis | Having a plan can help you to get through a mental health crisis more easily or even prevent a crisis from happening. | Download file: Managing a Mental Health Crisis | |
Building a Resilience Self-care Plan | A resilience plan is sometimes called a self-care plan. It is a way to help you widen your resilient or “OK” zone and have a plan for how to use the skills. | Download file: Building a Resilience Self-care Plan | |
Resilience Plan Template | This template will help you develop a resiliency plan. | Download file: Resilience Plan Template |
This information was developed by the Autism Services, Education, Resources, and Training Collaborative (ASERT). For more information, please contact ASERT at 877-231-4244 or info@PAautism.org. ASERT is funded by the Bureau of Supports for Autism and Special Populations, PA Department of Human Services.